What the study found
The study proposes the HEX-BSC, a Sustainable Six-Perspective Balanced Scorecard for the energy sector. It separates employee-related performance from corporate culture and adds a 4T risk-management module across all perspectives.
Why the authors say this matters
The authors say the framework is intended to strengthen sustainability-oriented strategic planning and decision-making. They also state that it can improve strategic alignment, transparency, and organizational learning by linking outcomes across perspectives.
What the researchers tested
Using a design science research approach, the researchers developed a structured, metrics-based balanced scorecard model for large multinational energy companies. The model expands the traditional four perspectives to six: financial, external customer, internal customer (employee), corporate culture, internal processes, and sustainability.
What worked and what didn't
Qualitative feedback from senior leaders in the Hungarian energy sector indicated that the HEX-BSC was conceptually robust and practically interpretable. The abstract does not report any specific parts that did not work, but it says prior frameworks were limited in differentiating human-related drivers, structurally embedding risk management logic, and reflecting energy-sector characteristics.
What to keep in mind
The abstract describes a proposed framework, not a full implementation study. Its feedback comes from senior leaders in the Hungarian energy sector, so the available summary does not show how the model performs in other settings.
Key points
- The paper proposes a Sustainable Six-Perspective Balanced Scorecard called HEX-BSC for the energy sector.
- HEX-BSC splits employee-related performance from corporate culture to improve diagnostic precision.
- A 4T risk-management module — Transfer, Terminate, Tolerate, Treat — is embedded in each perspective.
- Senior leaders in the Hungarian energy sector described the framework as conceptually robust and practically interpretable.
- The authors say the model links outcomes across perspectives to support strategic alignment, transparency, and organizational learning.
Disclosure
- Research title:
- Energy-sector scorecard adds six perspectives and 4T risk logic
- Authors:
- István Vokony, Mária Szalmáné Csete
- Institutions:
- Budapest University of Technology and Economics
- Publication date:
- 2026-03-30
- DOI:
- 10.20900/jsr20260028
- OpenAlex record:
- View
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